Demystify digital
make digital your secret sauce
Looking for clarity?
We make digital really simple.
Every business is unique and so are the digital touch points. We apply strategic design to create truly engaging digital experiences that delight customers and elevate your brand.
Cohesion between physical & digital touch points
Creating brand consistency is simple with strategic design
Service Design
User Research
Design Ops
Truly customer-centric
Strategic design is a way to look at a product or service holistically and identify the big levers for change.
Combining service design, user research, and distributed design ops we:
- Map the customer journey
- Identify issues, gaps and opportunities
- Align and enhance touch points
- Create seamless & consistent experiences
Reduce barriers for customers
To grow your customer base and strengthen brand loyalty, you need more than a basic digital presence – the entire customer journey needs to be simple, consistent and effortless for customers to engage.
Reduce confusion – am I in the right place?
Cut through complexity – how do I buy?!
Increase positive emotions – that was so easy!
Strategic design looks at the ecosystem of your product or service holistically, creating consistent and frictionless digital experiences that strengthen your brand.
Don’t settle for a generic website or app. Make your digital presence something customers love and remember.
If you are starting, growing or pivoting your business strategic design can help you get to know your customers and their needs, and design for truly simple and engaging experiences.
We map your brand across each channel and touchpoint, customer facing and behind the scenes. We make sure that each part of the process enhances customer experience and creates value.
We offer a range of packages to help you as you need most. Choose from standalone workshops, service design or user research packages. Packages range from 2-8 weeks.
Reach out for a quote and let us get to know you and your business to create a plan that’s right for you.
Reach out to Ana at hello@alska.digital for an initial consultation and quote.
ABOUT US
Digital design agency
We’ve combined service design, user research and design ops in a unique methodology that creates truly seamless and impactful experiences… every time.
of expertise
customer-centric
Make digital your secret sauce!
Get started today >>
